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Customer Support

Establishing Secure FTP Connections.

Establishing a secure FTP connection is simple.

CuteFTP
On the first screen, provide the FTP Host, User and Password (refer to your Hosting Details PDF).

Then, click on the "Type" tab, and select "FTP with SSL (AUTH SSL - Explicit)".

CuteFTP Settings
CuteFTP Settings




FileZilla
Within "site manager", besides providing the FTP Host, User and Password (refer to your Hosting Details PDF), all you need to do is touch the dropdown for Encryption and select "Use explicit FTP over TLS if available".

Filezilla Settings




Beyond Compare
On the first screen, provide the FTP Host, User and Password (refer to your Hosting Details PDF).

Open the Protocol dropdown and select FTPS (Explicit SSL)

CuteFTP Settings

On the second screen (Connection tab), uncheck "default" and mark the other checkboxes as shown below.

CuteFTP Settings




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Tel: 530.926.1192
E-Mail: info@greybearddesign.com

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